Política de Privacidad de BC Game España

BCGAME.IM is operated by Twocent Technology Limited, a limited liability company registered in Belize with company registration number 000041939, with registered address at Sea Urchin Street, San Pedro, Ambergris Caye, Belize. BCGAME.IM is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License No. ALSI-202410011-FI1. BCGAME.IM has passed all regulatory compliance and is legally authorized to conduct gaming operations for any and all games of chance and wagering.

This Privacy Policy is intended to describe the BCGAME.IM services (as defined in the BCGAME.IM’ Terms of Use) and our privacy practices that display or reference the principles.

This Privacy Policy sets out how BCGAME.IM will manage your personal data which we collect as a result of your membership of BCGAME.IM, your use of our websites located at https://BCGAME.IM and any pages or websites under the BCGAME.IM’s brand including any mobile phone or tablet applications that are owned and/or operated by us or whenever we otherwise deal with you. We are committed to ensuring that the personal information we collect about you is protected and is used, stored, and disclosed in accordance with the applicable privacy Act and this Privacy Policy.

Personal Data Collect from You

When you apply for commercial credit, activate our service, register for a service on the BCGAME.IM website, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with the BCGAME.IM, we may collect a variety of information, including:

• Account Information. Your BCGAME.IM ID and related account details, including email address, devices registered, account status, and age.
• Device Information. Data from which your device could be identified, such as device serial number, or about your device, such as browser type.
• Contact Information. Data such as name, email address, physical address, phone number, or other contact information.
• Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information.
• Fraud Prevention Information. Data used to help identify and prevent fraud, including a device trust score and KYC information.
• Usage Data. Data about your activity on and use of our offerings, such as service launches, including browsing history; product interaction; crash data, performance and other diagnostic data; and other usage data.
• Government ID Data. In certain jurisdictions, we may ask for a government-issued ID in limited circumstances, including when activating our service for you, for the purpose of extending commercial credit, managing reservations, or as required by law.
• Other Information You Provide to Us. Details such as the content of your communications with Apple, including interactions with customer support and contacts through social media channels.

In some cases, BCGAME.IM may collect «sensitive» personal information. (including information about race and national origin, political opinions, religious beliefs and other beliefs of a similar nature, trade union membership, and information about sex life or sexual orientation), or health information, and where permitted by law relating to, alleging or substantiated criminal information.

Use of Personal Data

We may combine and use information we hold about you (including information received on and off our Services) to understand how you use and interact with our Services and to understand who you are connected to and interested in. things to provide, personalize and improve our services. We may also use the information we hold about you globally for the following purposes:

• Provide, maintain, improve and develop related functionality, content and services.
• Analyze your content and other information.
• Fulfill your requirements and use when authorized by you.
• Help connect advertisers and application/website operators to provide relevant advertisements in their applications and websites.
• Match and serve targeted marketing ads (regardless of device or use of our services) and provide targeted marketing ads based on your device activity, estimated interests and targeting information.
• Contact you with account-related information or send marketing messages according to your wishes.
• Associate your activities on our various services and your different devices, and associate all accounts you may use on various BCGAME.IM services. We may associate activity and accounts under a single user ID.
• Conduct or support marketing promotion activities.
• Conduct research and support innovation.
• Provide analysis and reports on the usage and trends of our services and advertising to external parties (including partners, application/website operators, advertisers, applications, third parties and the public), including displaying and reporting to partners Trends related to public preferences, ad performance, and user experience information. These analyzes and reports may include aggregated or pseudonymized information.
• Provide services, ads, search results, and other content that match your targeting settings based on your targeting information.
• Combine the information we hold about you with information we obtain from business partners or other companies (such as your activity on other websites and apps).
• Detects and prevents fraud, abuse or illegal activity.

Sharing and Disclosing of Personal Data

1. What are cookies?
   Cookies are not only delicious, but they also represent a piece of information in the form of a very small text file that is placed on an internet user’s computer. It is generated by a web page server (which is basically the computer that operates the website) and can be used by that server whenever the user visits the site.

A cookie can be thought of as an internet user’s identification card, which tells a website when the user has returned. Cookies can’t harm your computer and we don’t store any personally identifiable information about you on any of our cookies.

2. Why do we use cookies on BCGAME.IM®?
   BCGAME.IM® uses two types of cookies: cookies set by us and cookies set by third parties (i.e. other websites or services). BCGAME.IM® cookies enable us to keep you signed in to your account throughout your visit and to tailor the information displayed on the site to your preferences.
3. What cookies do we use on BCGAME.IM®?
   Below is a list of the main cookies set by BCGAME.IM®, and what each is used for:

fp – stores browser’s fingerprint. Lifetime: forever.
– stores timestamp when user firstly visited site in current browsing session. Needed for unique visits’ statistic. Lifetime: browsing session.
_r – stores http referrer for current browsing session. Needed in order to external track traffic sources. Lifetime: browsing session.
_c – stores identifier of affiliate campaign. Needed for affiliate statistic. Lifetime: forever.
Cookies set by third parties for wildcard domain: *.BCGAME.IM®

Google analytics: ga, _gat, _gid Zendesk: _ zlcmid
Cloudflare: __ cfuid
Please keep in mind that some browsers (i.e. chrome on mac) keep background processes running even if no tabs opened due to this session cookies may left set between sessions.

There are also cookies set by third party scripts to their domains.

4. How can I manage my cookies on BCGAME.IM®?
   If you wish to stop accepting cookies, you can do so through the Privacy Settings option in your browser.

Changes to Our Privacy Policy

We may make changes to our Privacy Policy in the future, however, the most current version of the policy will govern our processing of your personal data and will always be available to you. If we make a change to this policy that, in our sole discretion, is material, we will notify you by an update or email, where possible. By continuing to access or use our services, you agree to be bound to the terms of our Privacy Policy.

The BCGAME.IM is committed to protecting the privacy of your personal information online. If you have any questions or comments about our management of your personal information, please contact us at [email protected]. If you have any questions about this privacy statement, you can also report it to us through the above email address. If you are not satisfied with the response you receive, you can continue to report your concerns to us via the email address.

We will confirm your email within three (3) days and strive to resolve your problem within one (1) month after receipt or within an appropriate period not exceeding the legal requirements. If the relevant issue is more complex or a large number of issues are received, we will notify you that it will take more than 1 month to resolve the issue, and we will try to resolve your issue within 2 months after we first receive the issue. We may accept your question in accordance with the law. We may reject requests that are unreasonable or outside legal requirements, including requests that are highly impractical, require a disproportionate amount of technical effort, or may expose us to operational risks such as condoning fraud.